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Guide to Solving Problems

Guide to Solving Problems and Getting Answers Fast

The Dysart Unified School District has established procedures to effectively and efficiently respond to questions and suggestions from parents and community members. This guide is meant to serve as a resource for parents and community members to identify the district staff that would have the most information to provide answers to questions and concerns. If you have any questions or concerns related to the school district or your childs progress, please do not hesitate to call. The Dysart Unified School District is here to meet the needs of all students, staff, parents and community members.

K-8 Schools and High Schools

Step 1 Classroom teacher; if not resolved... 

Step 2 School Principal; if not resolved... 

Step 3 Director of Student Services; if not resolved... 

Step 4 Assistant Superintendent for Education, or  Assistant Superintendent for Support Services; if not resolved... 

Step 5 Superintendent

Curriculum Questions (State standards, material being taught, textbooks and materials)

Step 1 Classroom teacher; if not resolved... 

Step 2 School Principal; If not resolved... 

Step 3 Director of K-8 or Director of High School Curriculum, Instruction, and Assessment Administrators; if not resolved... 

Step 4 Assistant Superintendent for Education; if not resolved... 

Step 5 Superintendent

Medical Questions and Concerns

Step 1 School Nurse; if not resolved... 

Step 2 School Principal; If not resolved... 

Step 3 District Lead Nurse; if not resolved... 

Step 4 Director of Exceptional Student Services; if not resolved... 

Step 5 Assistant Superintendent for Education; if not resolved... 

Step 6 Superintendent

Transportation (Bus stops, route problems, etc.)

Step 1 Transportation customer service; if not resolved... 

Step 2 Transportation Administrator; if not resolved... 

Step 3 Director of Transportation 

Step 4 Assistant Superintendent of Business Services; if not resolved... 

Step 5 Superintendent

Student Behavior (including bus behavior)

Step 1 Classroom teacher (if bus behavior, move to Step 2); if not resolved... 

Step 2 School Principal; if not resolved... 

Step 3 Director of Student Services; if not resolved... 

Step 4 Assistant Superintendent for Education, or Assistant Superintendent for Support Services; if not resolved... 

Step 5 Superintendent

Special Education

Step 1 Special Education/General Education Teacher; if not resolved. 

Step 2 School Principal; if not resolved. 

Step 3 Exceptional Student Services District Coordinator; if not resolved. 

Step 4 Director of Exceptional Student Services; if not resolved. 

Step 5 Assistant Superintendent of Education; if not resolved. 

Step 6 Superintendent  

Gifted Education

Step 1 Gifted Cluster Classroom Teacher; if not resolved. 

Step 2 School Principal; if not resolved. 

Step 3 Exceptional Student Services District Gifted Coordinator; if not resolved. 

Step 4 Director of Exceptional Student Services; if not resolved. 

Step 5 Assistant Superintendent of Education; if not resolved. 

Step 6 Superintendent

Section 504

Step 1 General Education Classroom Teacher; if not resolved. 

Step 2 504 School Site Team; if not resolved. 

Step 3 School Principal/Site 504 Coordinator*; if not resolved. 

Step 4 Director of Exceptional Student Services/District 504 Coordinator; if not resolved. 

Step 5 Assistant Superintendent of Education; if not resolved. 

Step 6 Superintendent

Athletics

Step 1 Coach; if not resolved... 

Step 2 Assistant Principal (Athletics); if not resolved... 

Step 3 School Principal; if not resolved... 

Step 4 Assistant Superintendent for Support Services; if not resolved... 

Step 5 Superintendent

After School Activities (Clubs, etc.)

Step 1 Activity Sponsor; if not resolved... 

Step 2 School Principal; If not resolved... 

Step 3 Director of Student Services; if not resolved... 

Step 4 Assistant Superintendent for Support Services; if not resolved... 

Step 5 Superintendent

Budget and Finance Questions

Step 1 Director of Finance; if not resolved... 

Step 2 Assistant Superintendent of Business Services; if not resolved... 

Step 3 Superintendent

Facility Usage

Step 1 Director of Community Education; if not resolved... 

Step 2 Assistant Superintendent for Support Services; if not resolved... 

Step 3 Superintendent

Concern/Complaint Process

It is the objective of the Dysart Unified School District to resolve any concerns or complaints at the lowest level, starting first with the classroom teacher before progressing to the principal, and then on to administrators at the district office. The district has comprehensive policies to address public concerns and complaints related to personnel, instructional resources or facilities and services. More information on these policies and the complaint process can be found in policy section 11.10 - Public Concerns and Complaints.

Phone Numbers

Athletics: 623-876-7016

Curriculum & Assessment: 623-876-7173

Student Services: 623-876-7908

Business Services: 623-876-7018 

Finance: 623-876-7018 

Superintendent: 623-876-7000 

Community Education: 623-876-7056 

Special Education & Gifted: 623-876-7022 

Transportation: 623-876-7030

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